Customer Experience Management (CEM) Solutions

Al Mana Computer Services (ACS) as SEDCO partner in Qatar offers leading Customer Experience Management Solutions (CEM) which includes:

 

Customer Experience Management (CEM) solutions have many benefits:

For Customers:

  • Convenient customer journey.
  • Reduced efforts waiting and service times.
  • Exceptional customer experience at every touchpoint.
  • Personalization and recognition.

For Businesses:

  • Positive word of mouth.
  • Maximized return on investment.
  • Enhanced customer retention and loyalty.
  • Improved management planning and control.

 

ACS managed to deliver and successfully complete major CEM projects in Qatar market:

  • OOREDOO (SSVM, SSM)
  • Vodafone Qatar (SSM)
  • Ahli Bank of Qatar (CVM)
  • Doha Bank (CVM)
  • Qatar General Electricity & Water Corporation – KAHRAMAA (CVM)
  • Qatar General Insurance & Reinsurance Co. (CVM, Digital Signage)

Get in touch

+974 4448 9966 / 9996
+974 4462 2417

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